Last updated: 01/05/2026
Ethni London Limited (“Ethni”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Who We Are
Registered Name: Ethni London Limited
Registered Address: Flat E, 2 Coriander Road, United Kingdom
For any privacy-related queries, please contact:
📧ubk.0901@gmail.com
2. What Information We Collect
We may collect and process the following data:
🔹 Personal Information
- Name
- Email address
- Phone number
- Billing & shipping address
🔹 Order Information
- Purchase details
- Payment method (processed securely via third-party providers such as Stripe — we do not store card details)
🔹 Technical Data
- IP address
- Browser type
- Device information
- Website usage data (via cookies)
3. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate order updates and customer support
- Improve our website and services
- Prevent fraud and ensure security
- Send marketing communications (only if you opt in)
4. Legal Basis for Processing (UK GDPR)
We process your data based on:
- Contractual necessity – to fulfil your order
- Legal obligations – accounting, tax compliance
- Legitimate interests – improving services, fraud prevention
- Consent – for marketing communications
5. Sharing Your Information
We only share your data when necessary, including:
- Payment processors (e.g. Stripe)
- Delivery partners (e.g. Royal Mail)
- Website hosting and analytics providers
We do not sell or rent your personal data to third parties.
6. Data Retention
We retain your data only as long as necessary:
- Order data: up to 6 years (legal/accounting purposes)
- Marketing data: until you unsubscribe
7. Your Rights (UK Residents)
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
To exercise your rights, contact us at:
📧 ubk.0901@gmail.com
8. Cookies
We use cookies to:
- Improve website functionality
- Analyse traffic and usage
- Enhance user experience
You can control cookies through your browser settings.
9. Data Security
We implement appropriate security measures to protect your data. However, no online system is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Limitation of Liability
While we take reasonable steps to protect your data, Ethni London Limited shall not be liable for any loss, misuse, or unauthorised access beyond our reasonable control.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
13. Contact Us
For any questions regarding this policy:
Ethni London Limited
Flat E, 2 Coriander Road, United Kingdom
📧ubk.0901@gmail.com
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